We enable CX – centric Thought Leadership via a members-only accessible repository of CX-centric content and curated, on-ground events, round-tables, master-classes and more with the best & brightest in our business
We provide professional certifications in the areas of CX & CRM in collaboration with global leaders in CX education for professionals who wish to stay ahead of their growth curve
In order to drive informed business decisions - our holistic Research offering audits existing CX programmes and scenarios using primary, secondary and data gathering research effort.
Nominations for the Patient Experience Excellence Awards that recognise demonstrated excellence in Patient Experience are now open till Oct 30th 2019 ! Stand up & be counted. Set pioneering benchmarks ! Apply here
Our Patient Experience Conclave & Awards offers insights and learning that will completely transform your patient care offering and deliver better business results. Know more here
Take our CX Quotient Self-Assessment for free. Benchmark your CX competency levels. Proudly brought to you CRM Academy of Asia and our partner CX University, USA. Know more here
Participate in our ongoing research projects. completing your responses on our ongoing research questionnaires and get your personal downloadable copy of the research when it is complete.
Know more here
Use our self assessment tool to figure how well your organisation performs the essential activities of Customer Experience Management Click here to get your score
Our self-assessment based CRM Audit Tool will evaluate how your CRM strategy can deliver unique experiences and deliver ROI.
Click here to check your score